©2018 by StoreSave (CPSL Group). All rights reserved  - United Kingdom  -  Tel: 0843 289 8919  Email: info@StoreSave.co.uk 

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Frequently Asked Questions

The Answers You Need

What if the system does not save me money, or i am not happy with my purchase?

We offer a no nonsense, 100% MONEY BACK GUARANTEE, we are so sure of our product that if you are not 100% satisfied in 30 days with our product and purchased it with our installation service then we will collect the system and refund your money for the equipment (not the installation cost).  The product works as advertised.

I am not sure of how many kWh of electricity i use per year?

If you have a copy of your bill(s) then email them to info @ StoreSave.co.uk and we will report to you the savings and performance from installing our system.

Do i need to switch energy supplier?

If your provider has an economy 7 or off peak rate with a smart meter, then you do not have to.  However we will assist in finding you the best deal and provide an offer that you can take up if you wish.

 

How do i know if i am on economy 7?

Check your latest electricity bill to find out if you’re on Economy 7 – if your meter point access number (MPAN) begins with ‘02’ and you have two different rates, one for night and one for day, then you’ll be on Economy 7. If you don’t have a bill to hand, you can check your electricity meter – if it displays two sets of numbers, one of which is marked ‘high’ and the other ‘low’, or there’s a set of numbers marked ‘day rate’ and you get the night reading by pressing a red button, then you’re on Economy 7.   If you dont have Economy 7 then you can request a smart meter or change suppliers to receive peak and off peak tariff / E7 tariff.

We know this can be a little daunting so we are here to help find you the best deal, so your StoreSave system delivers the absolute maximum savings, thus delivering you a healthy return on investment.

Where can it be installed?

In a dry place, In your garage, inside your home, under the stairs or utility room, ideally near the electrical distribution board.  You can fit them to a wall, and if you do we recommend only 1 or 2 batterys (depending on your wall type) but any more than that we reccomend to fit on the floor or outside cabinet,  as they can also be fitted into a water proof container and placed on an outside wall with the inverter inside the home, however these are custom made orders, as we would try to match a finish that suits your home (contact us).

 

How much space is required for the equipment?

 

Heat Saving Device - small space (wall socket size) on wall or near thermostat or boiler.  Energy Storage System Sizes below, if your unsure of where to place your system please contact us for free advice.

StoreSave 4.05

1 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg)  + 1 x Battery with Master Box (BMS) (464 w x 193 d x 693 h, 62.3 kg)

StoreSave 5.67

1 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg) + 1 x Battery with Master Box (B.M.S) (464 w x 193 d x 693 h, 73.2 kg)

StoreSave 8.1

1 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg) + 1 x Battery with Master Box (BMS) (464 w x 193 d x 693 h, 62.3 kg) + 1 x Battery's (464 w x 193 d x 588 h, 56.6 kg)

StoreSave 11.34

1 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg) + 1 x Battery with Master Box (BMS) (464 w x 193 d x 693 h, 73.2 kg) + 1 x Battery's (464 w x 193 d x 588 h, 67.5 kg)

StoreSave 17

1 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg) + 1 x Battery with Master Box (BMS) (464 w x 193 d x 693 h, 73.2 kg) + 2 x Battery's (464 w x 193 d x 588 h, 67.5 kg)

StoreSave 22.68

1 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg) + 1 x Battery with Master Box (BMS) (464 w x 193 d x 693 h, 73.2 kg) + 3 x Battery's (464 w x 193 d x 588 h, 67.5 kg)

StoreSave 3P-34.02

3 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg) + 3 x Battery’s with Master Box (BMS) (464 w x 193 d x 693 h, 73.2 kg) + 2 x Battery's (464 w x 193 d x 588 h, 67.5 kg) 

StoreSave 3P-51.03

3 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg) + 3 x Battery’s with Master Box (BMS) (464 w x 193 d x 693 h, 73.2 kg) + 6 x Battery's (464 w x 193 d x 588 h, 67.5 kg) 

StoreSave 3P-68.04

3 x Inverter - (460 w x 477 h x 181.5 d, weight 26.85 kg) + 3 x Battery’s with Master Box (BMS) (464 w x 193 d x 693 h, 73.2 kg) + 9 x Battery's (464 w x 193 d x 588 h, 67.5 kg) 

What comes in the box?

AC inverter/charger + Battery(s) including 1 master box per system + cables to connect battery(s) to AC inverter charger + Heat Saving Device.

How will i know how much money i am saving?

You will see the difference on your monthly or quarterly bills.  Alternatively you can log into an online account to see your electrical usage from the battery at any time as long as you have a WIFI module (Optional Extra).  Heat savings will be shown from the difference in your heating fuel bill from before and after, also if you set the dial on the heat saving device to 20 then you can expect 20% savings (after the first boiler run time of 1hr).

Does anyone else sell this system, that just works using off peak grid connection electricity?

No (as of the 11/10/2018)

How does our Energy Storage System compare to others?

Tesla, Powervault, Sonnen etc all need solar PV to be cost effective, as the "cost per kWH of usable stored energy" is far to high to work as a standalone system to achieve a suitable payback period, so they need free electricity generation from solar to make up the numbers.   StoreSave is a standalone system it does not require solar to deliver you significant savings from solely charging at off peak times from the grid, then delivering that to you during peak periods.

In addition you will notice we separate the inverter from the battery's, due to inverters generate heat and by keeping the inverter elements in a separate box it will not effect battery performance.

What is the life expectancy of the system?

20 Years 

 

Warranty Time?

AC Inverter Charger:    10  years inverter

Battery(s):                      10 years or 6,000 cycles @ 25 degrees  with no less than 80% capacity left

If you have any further questions Click Live HELP (bottom right of this page), you can also ask for your own personal savings and payback report based on your actual usage.  

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